Shipping Policy for bsclothingonline.com
Last Updated: April 17, 2026
At bsclothingonline.com, we are committed to delivering high-quality products to our customers in a timely and professional manner. This Shipping Policy explains how we process, ship, and track your orders, as well as what you can expect regarding delivery times, costs, and potential issues. Please read this policy carefully before completing your purchase.
1. Order Processing Time
Once you place an order on bsclothingonline.com, we begin preparing your items for shipment as quickly as possible. All orders are processed within 1–3 business days (Monday through Friday, excluding major holidays). Orders placed on weekends or holidays will begin processing on the next business day.
You will receive a confirmation email once your order has been successfully placed, followed by a shipping confirmation email with tracking details once your package has been handed over to the carrier.
2. Shipping Destinations
We currently ship to customers across the United States and select international locations. If you are unsure whether we deliver to your country, please contact our support team before placing your order.
At this time, bsclothingonline.com does not ship to P.O. boxes, APO/FPO addresses, or freight forwarding addresses. We strongly recommend providing a physical residential or commercial address to avoid delivery delays or lost packages.
3. Shipping Costs
Shipping costs are calculated automatically at checkout based on the total weight of your order, the destination address, and the shipping method you select. Any applicable promotions or free shipping offers will be reflected in your cart before payment.
For international orders, additional customs duties, taxes, or brokerage fees may apply. These charges are not included in our shipping fees and are the sole responsibility of the customer. Please check with your local customs office for more information before ordering.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email from bsclothingonline.com containing a tracking number and a direct link to the carrier’s tracking portal. Tracking information may take up to 24 hours to update after you receive the email.
If you do not receive tracking information within 5 business days of placing your order, please check your spam folder. If it is still not found, contact our customer support team.
5. Lost, Stolen, or Damaged Packages
bsclothingonline.com takes great care in packaging your items, but we cannot control what happens after the carrier takes possession of your shipment.
- Lost or stolen packages: Once the carrier marks your package as delivered, we are not responsible for lost or stolen items. We recommend shipping to a secure location or using an address with reliable delivery confirmation.
- Damaged packages: If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item(s) and packaging. We will review each case individually and offer a replacement or refund where appropriate.
6. Incorrect Shipping Information
Customers are fully responsible for providing accurate shipping information at checkout. Before finalizing your order, please double-check your full name, street address, apartment or suite number, city, state, postal code, and country.
If you realize you made an error in your shipping address, contact us immediately. If your order has not yet been shipped, we will do our best to correct the address for you. Once the order has been dispatched, we cannot make any changes. Any reshipment due to an incorrect address will be billed to the customer.
7. Customs, Duties, and Import Taxes (International Orders)
For international shipments, your order may be subject to customs inspection and import taxes, duties, or fees imposed by your country’s government. bsclothingonline.com has no control over these charges, nor can we predict what they will be.
The customer is solely responsible for paying any customs fees, import duties, or taxes. We recommend contacting your local customs office for an estimate before placing an international order. Please note that we cannot mark international orders as “gifts” or reduce declared values to avoid customs fees — doing so is illegal and violates international trade regulations.
8. Undeliverable Packages
In some cases, a package may be returned to bsclothingonline.com due to:
- Multiple failed delivery attempts
- Refusal of the package by the recipient
- An incorrect or incomplete shipping address provided by the customer
If a package is returned to us for any of the above reasons, we will notify you via email. You may choose to have the order reshipped (at your cost) or receive a refund for the product cost minus original shipping fees and a 15% restocking fee.
9. Contact Information
If you have any questions about this Shipping Policy or need assistance with an existing order, please contact us through the contact form on bsclothingonline.com or reach out to our customer support team directly using the email address listed on our website.
We appreciate your business and thank you for shopping at bsclothingonline.com.